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Prepare your order

Step 1: Preparing and sending your master

If you want to upload your Audio CD, you can send us a DDP (Disc Description Protocol) file. DDP files are a self contained disc image file format commonly used for the transport of mastered audio CD data.
If you want to upload your Data CD, you can send us a ISO (Disc Image) file. ISO files are a self contained disc image file format commonly used for the transport of CD data.

Click here to upload your file.

CD Master - Please supply us with a finished hard copy CD-R that is titled and operates exactly the way you want it. We will make exact duplicates or replicates of your disc depending on what quantity you are ordering and turn time required. If your project is a music CD, the preferred format is Audio CD. Please do not supply us with a mp3 disc unless that is what you want. On PC the file extension for an Audio CD is .cda and on Mac it is .aiff.

DVD Master - Please supply us with a finished hard copy DVD-R that is titled, operates, looks and sounds exactly the way you want it. We will make exact duplicates or replicates of your disc depending on what quantity you are ordering.

If you have any further questions, please contact your CSR or our Production Department.

Step 2: Preparing and sending your design files

If you want to upload your art files, please compress all of your files into one zipped (.zip - PC) or stuffed (.sit - Mac)) folder before sending. Click here to upload your files.

If you have any further questions, please contact our Graphics Department.

Please supply us your art on a disc or thumbdrive in native file format and be sure to include all linked and placed images, as well as fonts and either a printout of the file or a visual PDF for reference. If you want to supply us print ready PDF’s or some other print ready format, you can do that as well. Be sure to turn off all guide and or mask layers before saving, include bleed and crop marks and use the highest quality settings to ensure proper reproductive quality.

View Our PrePress Requirements.

We have templates in many different formats.
Click here for replication templates (500 pcs. or more).
Click here for duplication templates (Up to 500 pcs.)

Step 3: IPR (Intellectual Property Rights) Form (Replication Only)

This form needs to be filled out and sent in with your order. It states that you own the rights to reproduce everything on your disc. Without this form, we cannot begin replication of your order. Click here for IPR form.

If you have any further questions, please contact your CSR or our Production Department.

Step 4: Payment for your order

Full payment is required upon placing of your order. We accept all major credit cards as well as cash. We do not accept checks. Click here to pay online or call 212-967-5500 to pay by phone.

*Please note: On replication orders there is an industry standard 5% over/under. After completion of your order you will either be billed or credited for the 5%.

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